BECOME A HARMONY SOD PRO INSTALLER
HARMONY, THE NATION'S #1 LAWN
Work with the top home improvement stores in the United States. Partner with Harmony to secure leads and grow your business
Advantages of being A Harmony Pro Installer
Quality Leads
No marketing or soliciting needs from you – we’ll bring business to your door.
Convenient Financing*
Exclusive customer financing can kickstart projects that might otherwise stall.
Dependable Pay
You’ll be paid without delay.
Customer Guarantee
One-year sod and workmanship guarantee provided by the retailers.
*Subject to credit approval.
Recession-proof your business today
In times of uncertainty, when pandemics or recessions can have a big impact on any small business, preparation is key. We are offering you the opportunity to capitalize on the loyal customer base of the nation’s top home improvement stores.
What Do I Need to do to BE A Harmony Pro Installer?
BEFORE THE INSTALL
Business license
Background check screen performed
Insurance-General and professional liability, WC or OAI
Walk and assess the client’s site with the client, measure and quote.
Ensure customer has adequately functioning irrigation system.
Advise clients to call 811 to flag utilities, cable and lighting.
DURING THE INSTALL
Professional demeanor
Full size pickup truck or equivalent
Arrive with sod or organize delivery for install day
Own the tools/equipment to perform the installation
Tools: Shovel, rake, hoe, buckets, roller, hose, wheelbarrow, tape measure, hook knives etc.
Mechanical or manual tear-out and removal.
Install sod, trim around sprinklers sidewalks and driveways,
Clean up and haul away scrap
WHAT ELSE TO EXPECT
Lead times: Harmony responds within 24 hours.
On-site quote provided within 3-5 days.
Installation within 10-14 days based on scope of work.
Homeowner must be present to start and finish the job.
Walk property and review project plan with homeowner.
Walk property with owner for completion sign off.
Provide owner with care guide.
Harmony Pro Installer FAQ
Q. What does the installation include?
A. As part of your sod installation, you’ll be responsible for assessing the site and customer requirements, provide an online quotation to the customer with financing options, possibly processing payment, ordering the sod for delivery/collection, completion of the work (including tear out and removal, installation of new sod, tidy up and removal of debris) and finally a walk-through with the customer upon completion.
Q. Will I have to change how I do my installations?
A. Sod installers and landscaping professionals are experts in laying sod and by signing up as a Harmony Installer we recognize you’re experienced and capable of meeting the expectations of our customers and retail partners. Harmony will outline some onsite protocols to maximize customer satisfaction and ensure the install team, our retail partners, and Harmony are considered best in class. Harmony will be available to provide you with support and help if you have any questions.
Q. Do I have to purchase the sod from a specific supplier?
A. As the installer, you can purchase the sod from your preferred supplier. As long as it meets your agreed pricing, it’s delivered on time for installation day and is of a standard that meets or exceeds the customer’s expectations.
Q. How do I benefit from installing for retailer’s customers?
A. You’re gaining access to a much larger pool of customers. Benefitting from the retailer’s Financing offers and the reassurance of a warranty against the product and workmanship. Harmony is the Nations #1 Sod Provider and as our installer, you’ll be recognized as a Harmony Certified Pro Sod Installer.
Q. How will I get paid?
A. Harmony will pay you within 30 days of receipt of your invoice or satisfactory completion of the installation, whichever is latest.
Q. What if the customer asks for add-ons beyond our scope of work? (install sprinkler, repair heads, spray herbicides, etc.)
A. The agreed scope of work is solely sod installation, which includes the tear out and removal of old sod. If the customer requires irrigation system repairs or installation, they’ll need to source a provider separately. Under this contract, chemical treatments, such as herbicides and fertilizers are not included and not permitted as an add-on. If in doubt, you can contact the Harmony team for further information.
Q. Upon completion, do I have any other obligations with this customer? What do I do if they call me?
A. Once you have completed the installation and cleaned the site, removed all debris and materials related to the job. Walk the site with the customer, ensuring their satisfaction and sign off on completion. Answer any questions they may have and present them with a Harmony aftercare guide for their new sod. If the customer calls following the install please continue to maintain a courteous and helpful approach, and answer brief questions if you can. Alternatively, contact Harmony and we’ll reach out to the customer to assist with any questions they may have.
Q. Who do I contact if issues arise at the jobsite? (Property lines or other lines not flagged, damages to property, customer unsatisfied, etc.)
A. Should issues arise directly related to the customer, for example, property lines, unflagged lines, etc., work with the customer to resolve, if possible. However, Harmony must be notified of any issues or incidents that may arise which could result in a unsatisfied customer, cause a potential safety risk, delay installation or any potential issues after install. Harmony will be available to support you and work with you to resolve issues and ensure 100% customer satisfaction.
Q. What does the installation include?
A. As part of your sod installation, you’ll be responsible for assessing the site and customer requirements, provide an online quotation to the customer with financing options, possibly processing payment, ordering the sod for delivery/collection, completion of the work (including tear out and removal, installation of new sod, tidy up and removal of debris) and finally a walk-through with the customer upon completion.
Q. Will I have to change how I do my installations?
A. Sod installers and landscaping professionals are experts in laying sod and by signing up as a Harmony Installer we recognize you’re experienced and capable of meeting the expectations of our customers and retail partners. Harmony will outline some onsite protocols to maximize customer satisfaction and ensure the install team, our retail partners, and Harmony are considered best in class. Harmony will be available to provide you with support and help if you have any questions.
Q. Do I have to purchase the sod from a specific supplier?
A. As the installer, you can purchase the sod from your preferred supplier. As long as it meets your agreed pricing, it’s delivered on time for installation day and is of a standard that meets or exceeds the customer’s expectations.
Q. How do I benefit from installing for retailer’s customers?
A. You’re gaining access to a much larger pool of customers. Benefitting from the retailer’s Financing offers and the reassurance of a warranty against the product and workmanship. Harmony is the Nations #1 Sod Provider and as our installer, you’ll be recognized as a Harmony Certified Pro Sod Installer.
Q. How will I get paid?
A. Harmony will pay you within 30 days of receipt of your invoice or satisfactory completion of the installation, whichever is latest.
Q. What if the customer asks for add-ons beyond our scope of work? (install sprinkler, repair heads, spray herbicides, etc.)
A. The agreed scope of work is solely sod installation, which includes the tear out and removal of old sod. If the customer requires irrigation system repairs or installation, they’ll need to source a provider separately. Under this contract, chemical treatments, such as herbicides and fertilizers are not included and not permitted as an add-on. If in doubt, you can contact the Harmony team for further information.
Q. Upon completion, do I have any other obligations with this customer? What do I do if they call me?
A. Once you have completed the installation and cleaned the site, removed all debris and materials related to the job. Walk the site with the customer, ensuring their satisfaction and sign off on completion. Answer any questions they may have and present them with a Harmony aftercare guide for their new sod. If the customer calls following the install please continue to maintain a courteous and helpful approach, and answer brief questions if you can. Alternatively, contact Harmony and we’ll reach out to the customer to assist with any questions they may have.
Q. Who do I contact if issues arise at the jobsite? (Property lines or other lines not flagged, damages to property, customer unsatisfied, etc.)
A. Should issues arise directly related to the customer, for example, property lines, unflagged lines, etc., work with the customer to resolve, if possible. However, Harmony must be notified of any issues or incidents that may arise which could result in a unsatisfied customer, cause a potential safety risk, delay installation or any potential issues after install. Harmony will be available to support you and work with you to resolve issues and ensure 100% customer satisfaction.